Search on Northfields

Terms and Conditions

This document sets out the terms and conditions between us in relation to the provision of web site and/or other services. It applies in place of any earlier agreement or understanding between us. The following agreement is applicable to the client when receiving services through Northfields. This agreement is valid on condition that the client has provided all relevant information concerning the hire. The client agrees to receive an ongoing service until the provider or client states otherwise. The client acknowledges that the provider is eligible to cancel the service provided on condition that the agreement is unsuitable.

GENERAL

1. All hired goods (and non-disposable packaging) remain the property of the Owner, Northfields, 10 Rigg Approach, London E10 7QN.

2. During the period the goods are on hire, the Hirer shall be solely responsible for the hired goods, and shall alone be responsible for insuring the goods from time of acceptance of the goods until the return and acceptance of goods back into the possession of the Owner.

3. Northfields shall not be responsible for injury or damage to persons or property howsoever sustained arising from any goods under hire. It is the responsibility of the Hirer to fully indemnify the Owner in respect of all claims by any person whosoever for any accident or damage caused by, or arising from the use of hired goods, and in respect to all costs or charges arising thereof.

4. Northfields will always endeavour to supply the specific goods requested. However, the Owner reserves the right to supply the Hirer with similar substitute goods where necessary.

5. Whosoever from the Hirer signs the collection/delivery note is deemed by the Owner to be the appointed and authorised representative of the Hirer, and full responsibility for the goods is transferred to the Hirer from that point, until the collection/delivery of the goods.

6. At the time when goods on hire are collected by or delivered to the Hirer or his representative, the Hirer has the responsibility for inspecting the goods and signing the Owner's collection/delivery note. In the event of shortage or damage, the Hirer shall endorse the note accordingly at the time of collection or delivery. If the Hirer fails to perform any of his obligations under this condition, all goods will be deemed to have been collected/delivered in a satisfactory condition and as specified in the delivery note.

7. If the hirer has any complaint with regards to the condition of the goods hired, Northfields should be informed immediately. Northfields will not consider a redress once the items have been used.

DELIVERY/COLLECTION

1. Deliveries are to the main entrance or ground level loading bay.

2. Should the driver be kept waiting whilst attempting a delivery or collection an additional charge will be imposed

3. Goods must be available for collection at the delivery address, and during working hours, unless otherwise arranged at the time of order. All deliveries and collections, including aborted deliveries and collections will be charged for. Delivery or collection outside standard working hours (Monday-Friday, 9am - 6pm) will be charged at additional rates (itemised in the associated price list).

4. Northfields will make every effort to effect delivery and collections at the times agreed, however no responsibility will be taken if these times are not met. Removal of the goods will take place as soon as possible after the event - it is the hirers responsibility to ensure that goods are kept in a safe and dry place until Northfields collect the goods

LOOKING AFTER THE GOODS

1. Tablecloth must not be returned in plastic bags if they are wet. This will cause the linen to develop mildew, and in some cases will ruin the linen, resulting in the hirer being charged full replacement costs.

2. When laundry bags have been supplied these must be used for the soiled linen after use.

3. Shortages and damages to hired goods will be charged at their full replacement value (details of which are available on request). No substitute item will be accepted by the Owner. Damaged goods include those that have sustained burns, scorches, tears, defacement, ink and earth stains, or candle wax. The Hirer may request the return of any damaged goods (bearing the cost thereof) within 14 days of being informed of any such damage. After 14 days all such items shall be disposed of.

PAYMENTS

1. For non-account holders, payment in full is required prior to delivery, or collection from our warehouse.

2. Cheques are only accepted if accompanied by a cheque guarantee card unless the cheque has been received at least 7 working days prior to the order.

3. Any payment that is returned by the bank is subject to a £30 surcharge.

4. All account holders are expected to settle their invoices in full no later than 30 days after the date of the invoice.

5. Once an invoice becomes overdue Northfields reserve the right to:

a. Put the account on hold without notice

b. Take immediate steps to recover outstanding monies including the use of legal help when necessary

c. Close the account and switch all future dealings to Pro Forma only